Refund Policy

Thank you for shopping at Lauren Landish. By placing an order on our website (laurenlandish.com), you agree to the terms outlined in this Refund Policy.

1. No Refunds Policy

All sales are final. We do not offer refunds, cancellations, or returns for any products purchased through our website, except where required by applicable law.

Please ensure that you review your order carefully before completing your purchase.

2. Damaged or Defective Products

We only provide replacements for items that arrive damaged or defective.

If your order arrives damaged, you must notify us within 14 days of delivery by submitting to our contact form.

Your request must include:

  • Your order number
  • Clear photographic evidence of the damage
  • A brief description of the issue

Failure to provide sufficient evidence may result in denial of your replacement request.

Once approved, we will send a replacement item at no additional cost. We reserve the right to determine whether a replacement will be issued.

3. Non-Returnable & Non-Refundable Situations

We do not accept returns, exchanges, or refunds for:

  • Change of mind
  • Incorrect selection, sizing, or preferences
  • Minor variations in color, texture, or appearance due to screen displays
  • Orders where the customer provided incorrect shipping information
  • Delays caused by shipping carriers or customs

4. Lost or Stolen Packages

Lauren Landish is not responsible for packages that are lost or stolen after delivery has been confirmed by the shipping carrier.

Customers are responsible for providing accurate shipping information and ensuring a secure delivery location.

5. Chargebacks & Payment Disputes

By completing a purchase, you agree not to initiate chargebacks or payment disputes without first contacting us to resolve the issue.

In the event of a chargeback:

  • We reserve the right to provide proof of delivery and this policy to the payment processor
  • Fraudulent or abusive chargebacks may result in refusal of future service

6. Compliance with Applicable Law

Nothing in this policy excludes or limits any rights you may have under applicable consumer protection laws. Where such laws require refunds or returns, we will comply as required.

7. Contact Information

If you have any questions regarding this policy, please reach us by submitting the contact form here.

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